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Frequently Asked Questions
Shipping & Delivery
Orders are processed within 1 to 2 business days (Monday to Friday). Shipping time typically takes 2 to 4 business days.
Including both handling and transit, delivery is estimated between 3 to 6 business day.
Yes, we provide free shipping on all orders within the United States.
All orders received by 5:00 PM EST, Monday through Friday will ship the same day. All orders received after 5:00 PM EST, Monday through Friday, or on Saturday or Sunday will ship the following business day.
Our shipping provider is USPS and UPS. Your carrier will be automatically chosen based on your location to provide the most expedited shipping experience.
Payment
We accept Visa, Mastercard, Discover, American Express and Diners Club.
Returns & Exchanges
Yes. Items may be returned as defective or unused within 30 days from date of delivery. All items must be in new condition with all original packaging.
Contact us at support@niceglance.com to request a return or exchange authorization.
Once we receive and inspect your returned merchandise, approved refunds will be processed to your original form of payment within 7 business days. Refund processing times may vary depending on your bank and/or payment processor.
Missing or Lost Packages
In many cases it can be misplaced in your mailbox, left on your doorstep, with a neighbor or sometimes misplaced inside your home. In the event that you still can not locate your item we ask that you contact the local delivery carrier in your area and ask for assistance. They may ask for your tracking # for the package and they can determine if your item was lost. If the carrier verifies that your item was lost contact us.
CONTACT INFORMATION
Nice Glance
100 Heartland Blvd, Edgewood, NY 11717, United States
support@niceglance.com
+16319941095
Customer Service:
Monday to Friday:
9:00 AM to 5:00 PM EST
We aim to respond to all inquiries within 1 business day. Thank you for shopping with Nice Glance.